How do I join a Multiplayer race?
Multiplayer
What is the Gameloft ID and why do I need to set up one?
Gameloft ID
How can I create an account?
How can I close or delete my account?
My account is banned! Why?
Banned
On which platforms is Disney Speedstorm available?
General
I can't claim the last tier of the Vault Pass rewards multiple times.
My Season Mission and Daily Mission aren’t tracking even if I have met all the requirements in the race
The game tells me that my keyboard is not connected. How is this possible when I'm playing from a laptop?
What is the size of the game?
Do I need to be connected to the Internet to play?
Can I play with my friends who are using other platforms?
More
Where can I find my Player ID?
How do I save my progress?
How do I level up in the game?
What are events?
What are Leaderboard Events?
What can I win in an event?
Will I lose any Racer Shards from my inventory under the new system?
How will I be able to earn additional Upgrade Coins?
Will Epic-rarity Racers require more Upgrade Coins to upgrade than Common- or Rare-rarity Racers?
How to find Microsoft Store order ID?
How do I earn game currencies?
Is Disney Speedstorm free-to-play?
How do I progress in the Season Tour?
How do I unlock Season Tour races?
How do I earn Medals?
What is the Golden Pass and how does it work?
What are the benefits of the Golden Pass?
How long are Golden Pass rewards available for?
What are the Daily Specials?
Why don't I receive the Shards I actually need?
Does Speedstorm support Steam Deck?
Which iOS devices does Disney Speedstorm currently support in Soft Launch?
How can I change my password?
What is the Gameloft Store?
If I get Disney Speedstorm from the Gameloft Store, can I still play with my friends on other platforms?
Why are you asking for my e-mail when making a purchase?
Need more help?