Before you start
You will need:
- Your Nintendo Switch console
- A soft, dry, clean cotton cloth
What to do
- Power off the Nintendo Switch console by holding the POWER button for at least three seconds, then selecting Turn Off from the Power Options menu.
- Remove any screen protectors from the console.
- Clean the console screen using a soft, dry, clean cotton cloth.
Important: Do not use solvents or cleaners of any kind.
- Power on the console by pressing the POWER button.
- Run the touch screen test, using your finger when touching the screen.
-
How to run a touch screen test
- From the HOME Menu select System Settings. Scroll down the menu on the left-hand side and select Controllers and Sensors.
- Select Test Input Devices, then Test Touch Screen.
- Use your finger (not a stylus) to draw something on the screen.
- There is no confirmation message. Press the B Button to return to the previous screen.
For more information, please see How to Run the Touch Screen Test.
- Touch screen is still not responding
-
How to run a touch screen test
Additional information
Styli from previous Nintendo products will not work with the Nintendo Switch’s capacitive touchscreen design.