Complete these steps
A Nintendo Account can be removed by either the family group admin or the Nintendo Account owner.
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Family group admin
- Open accounts.nintendo.com and log in to the admin Nintendo Account of the family group.
- Select Family group.
- Select Manage family group.
- Select Remove a family group member.
- Click Select this person next to the family group member that you want to remove.
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Unable to select account
Supervised Nintendo Accounts for users that are under age 13 or who have not yet registered an email address cannot be removed from the family group. These accounts can be transferred to a different family group, if needed.
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Unable to select account
- Review the information on the screen, then select Confirm to remove the account from the family group.
- This does not delete the user’s Nintendo Account. It will still function as a standard Nintendo Account, and can be added back to the family group in the future.
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Nintendo Account owner
- Open accounts.nintendo.com and log in to your Nintendo Account.
- Select Family group.
- Select Leave this family group.
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Unable to leave family group
- Admin Nintendo Accounts cannot leave the family group. You will need to transfer the admin role to another family group member first.
- Supervised Nintendo Accounts for users that are under age 13 or who have not yet registered an email address cannot leave the family group. A parent/guardian in your family group will need to remove the Supervised status from your account first or transfer your account to a different family group.
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Unable to leave family group
- Select Leave family group again to detach your Nintendo Account from the group.
Additional information
- Nintendo Switch Online family membership is available to all Nintendo Accounts in the membership owner's family group.
- If a member leaves the owner's family group, they will no longer be covered by that family membership.
- If the membership owner leaves the group, the other members of the family group will no longer be covered by that family membership.
- When a Nintendo Account is removed from the family group, all Nintendo eShop restrictions will be lifted and account history will no longer be visible to the parent/guardian.
