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Privacy Policy

Last updated: May 14, 2024

Contrail Inc., dba eMagazines and eMags has created this privacy statement in order to demonstrate our firm commitment to your privacy and to disclose our information gathering and sharing practices for eMagazines.com and eMags.com. This privacy statement also confirms our expectations for your agreement to the use of your personal information.

YOUR ACCESS OR USE OF ANY OF OUR SERVICES, INCLUDING PRODUCTS AND SERVICES OF THIRD-PARTY PROVIDERS THAT MAY BE USED OR OFFERED TO YOU, SIGNIFIES YOUR AGREEMENT TO THE USE AND HANDLING OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY.

Information We Collect

Depending on the Services you use, we may collect the following categories of personal information about you directly from you, automatically through your use of the Services, and from third parties.

  • Identifiers, such as your name, signature, postal address, zip code, email address, telephone number, unique online identifier, IP address, user ID, device ID, or similar identifier.
  • Commercial information, such as your purchase, registration, log-in and Services usage history.
  • Payment records, such as your financial account information, credit card number, debit card number, or other payment card information, when necessary for the Services and for enforcement of our Agreement for billing and similar purposes.
  • Internet or other electronic network activity, such as your browser type and operating system; browsing history, clickstream data, search history on the Services, and information regarding your interaction with an internet website, application, email, newsletter, or advertisement, including access logs and other activity information related to your use of our Services; the length of time you visit our Services; and the referring URL, or the website or application that led you to our Services.
  • Geolocation data, such as the general physical location of your device.

Information We Collect Directly From You. We collect personal information directly from you when you use our Services, such as when you provide us with information online. Each time you register for an account or set up a profile through our Services, or update that information, we may collect and confirm your name, login credentials and password information, telephone number(s), postal address, email address, and information regarding your age, gender, or preferences (such as whether you want to receive newsletters). If you make a purchase through our Services, we may collect your financial account information, credit card number, debit card number, or other payment card information. If you contact us, we may collect information such as your name, email address, social media handles, the contents of a message or attachments that you send to us, and other information that you choose to provide.

How We Provide Information To Others. To service providers that perform services or handle transactions on our behalf. Your name and email address may be shared with the publications you access from our services.

Information We Collect From Other Sources. We collect personal information about you from other sources, such as third party consumer data suppliers/resellers, data enrichment providers and aggregators, advertising networks, data analytics providers, internet service providers, operating systems and platforms, data brokers, social networks, business contact databases, government entities, other users, and our parent, subsidiaries, affiliates and other related entities. We expect that such information is accurate, but we have no responsibility to verify that it is so.

Social Network Integration. If you choose to interact with us on social networking services or use features, such as plugins, widgets, or other tools made available by third party social networking services in connection with our Service, we may collect personal information that has been made available to those services, including personal information about your contacts on those services. For example, some social networking services allow you to push content from our Service to your contacts or to pull information about your contacts so you can connect with them on or through our Service. Some social networking services also will facilitate your registration for our Service or enhance or personalize your experience on our Service.

Information We Collect Automatically. We, and our third party business partners, automatically collect personal information when you use our Services using cookies, pixel tags, clear GIFs, or similar technologies. This may include information such as your IP address and the types of personal information described above as “Internet or other electronic network activity.” Please review our section below on “Cookies and Other Tracking Technologies” for additional information regarding our use of cookies and related technologies.

Email Communications
eMagazines and eMags will send you transactional messages (order confirmations, Instant Start links) and regular notifications about available content (new issues and articles).

All communications will contain simple removal instructions.

Cookies and Other Tracking Technologies: To manage cookies, an individual may have the ability to change their browser settings to (for example): (i) notify them when they receive a cookie, so the individual can choose whether or not to accept it; (ii) disable existing cookies; or (iii) automatically reject cookies (or certain types of cookies, such as cookies set by third parties). Note that similar controls may exist for other tracking technologies, such as pixels, SDKs, and local storage. Please check your device or browser settings and related documentation for more information.

Please note that restricting the use of these technologies might negatively impact an individual’s experience using our Services, as some features or offerings may be less personalized or may not work as otherwise intended. Depending on an individual’s device and operating system, the individual may not be able to delete or block all cookies or other tracking technologies described in this Privacy Policy. In addition, if an individual wants to reject cookies across all browsers and devices, the individual will need to do so on each browser and device they use. You may also have options within your email client to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain actions with respect to such emails.

Minors
We do not knowingly collect or disclose personal information of minors under the age of 16, without affirmative authorization. PARENTS: Note that parental controls (such as computer hardware, software, and filtering services) are available that may help limit access to material deemed inappropriate for minors.

Google Analytics

Google Analytics is a web analytics service that provides statistics and basic analytical tools for search engine optimization and marketing purposes. Google Analytics is used to track website performance and collect visitor insights and helps organizations determine top sources of user traffic, gauge the success of marketing activities and campaigns, track goal completions (such as purchases, or adding products to carts), discover patterns and trends in user engagement, and obtain other visitor information such as demographics.

To opt out of Google Analytics on your browser or device, please visit https://tools.google.com/dlpage/gaoptout and follow the instructions.

Order Forms And User Profiles
Our site uses an order form for customers to request information, products, and services. We may also use or create a User Profile. We collect contact information (like your email address), unique identifiers (like your customer number), and demographic information (like your zip code).

Contact information from the order forms and User Profiles is used to get in touch with the visitor when necessary and to confirm authorized access, and for other purposes.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Unique identifiers are collected from Web site visitors for use as account numbers in our record system.

External Links
This site contains links to other sites. eMagazines and eMags are not responsible for the privacy practices or the content of such Web sites.

Security
This Site has security measures in place to protect the loss, misuse, and alteration of the information under our control. This Site is tested and certified by hackersafe.com to pass the FBI/SANS Internet Security Test. We maintain reasonable administrative, technical and physical safeguards to protect the personal information we obtain through the Site. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Choice/Opt-Out
Our Site provides users the opportunity to opt-out of receiving promotional/marketing information from our partners, and from us.

You can opt out by visiting in here and submitting the form or clicking unsubscribe on any email you receive from eMagazines.com.

Data Quality/Access
This Site gives users the following options for changing and modifying information previously provided:

You can click here and provide your updated information.

GDPR
This Site is compliant with GDPR laws and regulations. Users can edit, delete, freeze and view their personal information at this location or Users can click here and provide their updated information via a customer support ticket. Users can withdraw consent by deleting their account. A GDPR ID will be provided as a cancellation number.

By accepting the Privacy Policy you are verifying that you are at least 16 years or older, or 13 years or older with parents’ consent.

Data Retention: Data is kept until the data controllers request the data to be removed according to their policies.

Your California Privacy Rights
Residents of California may request and obtain from us a list of the third parties to whom we have disclosed certain types of personal information (if any) for their direct marketing purposes in the prior calendar year. If you are a California resident and want such a list, please contact us at eMagazines, Attn: Privacy, 5315 N Clark St., Ste 255, Chicago IL 60640 or by email privacy@emagazines.com. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, email, street address, city, state, and zip code. In your request, you need to attest to the fact that you are a California resident and provide a current California address for our response. Please also indicate in your request the name of the Digital Service to which your request applies. Please note that we will not accept requests via the telephone, email, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

Your U.S. State Privacy Rights
Residents of states with applicable privacy laws are afforded certain rights with respect to their personal information. Depending on where you live, and subject to certain exceptions, you may be entitled to the rights described below. Please note that if you submit a request to exercise any of the below rights, we may request additional information to enable us to process your request. We will use the information you provide to verify your identity, locate your personal information that we may hold about you, and to fulfill your request.

Right to access, modify, or delete your personal information
Under applicable privacy laws, you have the right to know the types and the specific pieces of the personal information we hold about you. To exercise this right, contact us and include your name, email address and your postal address, as well as your subscription account number if you have one.

    • Emailing us at: privacy@emagazines.com; or
    • Sending your request in writing via U.S. mail to: eMagazines, Attn: “Request to Know” or “Deletion Request” at 5315 N Clark St., Ste 255, Chicago IL 60640; or

NOTICE AT COLLECTION/ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
Under California law, specific disclosures are required, and California residents have additional rights regarding their personal information. Please review this section to learn more.

Your California Consumer Privacy Act of 2018 (CCPA) Rights

Categories of Personal Information We Collect
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”) requires specific disclosures for each category of personal information that we collect and may provide to others. The table below summarizes our general data handling practices.

Categories of Personal Information Description Purpose(s)
Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, and email address. To fulfill or meet the reason you provided the information, such as responding to your inquiry, processing your transaction/order, and fulfilling your magazine order and subscription.

To maintain, customize, and secure your requests, purchases, transactions, and payments.

To provide you with support, respond to your inquiries, and enter you into our offered sweepstakes and promotions.

To personalize and enhance your customer experience and to deliver content and product and service offerings relevant to your interests.

To help maintain the safety, security, and integrity of our Website, products and services, and properties.

To fulfill our legal obligations, contractual obligations with other businesses and service providers, and to develop our Website, products, and services.

To evaluate or conduct any sale or transfer of some or all of our assets, in which personal information held by the company about users is among the assets transferred.

To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

Categories listed in the California Customer Records statute A name, address, and telephone number, age, gender, credit card number, debit card number, or any other financial information.
Internet or similar network activity Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

 

DISPUTE RESOLUTION/TERMS OF USE

Any dispute concerning the Site (including our use of your personal information) will be resolved through Arbitration under the dispute resolution provision in the Terms of Use, which govern your use of the Site. Please take a few minutes to read the Terms of Use before using the Site, as it is a binding legal contract between us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable laws. We may, as permitted by law, make such changes without prior notice. We will publish the updated version on the Site and indicate at the top of the Privacy Policy when it was most recently updated. Your use of the Site will be governed by the current version of this Privacy Policy in place at the time of each access.

Contacting Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with our Services, you can contact:

eMagazines / eMags
5315 N Clark St., Ste 255
Chicago, IL 60640

Click here to contact support