Why am I unable to redeem my 3 months free Apple TV?

I bought a new iPad Pro today and the salesman told me it included three free months of Apple TV. But when I open the app, it simply asks me to renew my subscription for $12.99 a month. What gives?


[Re-Titled by Moderator]

iPad Pro, iPadOS 17

Posted on Jul 4, 2024 4:45 PM

Reply
1 reply

Jul 5, 2024 1:18 AM in response to Baxter738

Apple’s offer is for new subscribers. Previous subscribers that have had an extended free trial before, would not qualify for more of the same offers. You have already tried it.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.


$12.99 a month.

That seems to be the listed price for Canada and Australia. Are you in one of these countries?

Why am I unable to redeem my 3 months free Apple TV?

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