ClearOps

📌𝐒𝐩𝐫𝐞𝐚𝐝𝐬𝐡𝐞𝐞𝐭 𝐯𝐬 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 – 𝐅𝐫𝐞𝐞 𝐖𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫📌 When it comes to aftermarket sales and service planning, much of the work is still done manually using spreadsheets. While spreadsheets are familiar and appear to have minimal costs, they can be far more costly for your organization in the long run. 🏃🏻♀️ Our latest whitepaper delves into why traditional spreadsheet planning is obsolete and outlines the hidden costs to your business. 💸 We also compare spreadsheets with advanced after-sales software like ClearOps, which can automate your planning efforts and accurately forecast orders. 👨💻 Curious about the ROI of aftersales software? 👀 Click the link in the comments to discover how modern tools can transform your planning and boost your bottom line. 👇 #SpreadsheetVsSoftware #AftersalesSoftware #AftersalesROI #Automation

✨𝐌𝐞𝐞𝐭 𝐇𝐮𝐠𝐨✨ We are proud to highlight the incredible contributions of Hugo, our talented Backend Developer! 🔎Who is Hugo? Hugo is an integral part of our Lisbon team, collaborating daily with the IT department and excelling in back-end development tasks. With a solid background in Computer Engineering and Full Stack Development, Hugo has been a valuable member of our team for the past two years. His dedication, expertise, and innovative approach consistently drive our projects forward and contribute to our success. 🎯Why am I at ClearOps? At ClearOps, I'm part of a skilled team working on a challenging project to boost the platform's scalability, flexibility, and performance for our customers and the supportive and collaborative environment enables me to continue to learn and grow as a professional. 🌎Join Us on Our Journey! At ClearOps, we’re always on the lookout for passionate and talented individuals to join our team. If you’re ready to be a part of something amazing, check out our current openings and feel free to apply! 🚀 #MeetTheTeam #MeetHugo #BackendDeveloper #Portugal #ClearOpsAroundTheWorld

𝐂𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐟𝐮𝐭𝐮𝐫𝐞-𝐩𝐫𝐨𝐨𝐟 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐬𝐮𝐩𝐩𝐥𝐲 𝐜𝐡𝐚𝐢𝐧𝐬⛓️💥 This week, our head of product Max and I were invited to join BOMAG GmbH‘s European Dealer Days in Boppard. We had insightful discussions with 18 European dealers and the Bomag team about ensuring uptime and the challenges that come with it. 💡 When it comes to Bomag, two things really stood out to us: 1) Bomag is an impressive company. Their treatment of dealers, us as a software vendor, and especially their interactions within the company, highlighted their strong family-like character. 🤝🏽 2) They are committed to innovation and agility, striving to enable their dealers to provide superior service to end customers. 🫡 In our presentation we focussed on the latter: how to ensure machine uptime? Neither OEMs nor dealers can ensure uptime for end customers on their own. It’s the collaboration between these two parties that enables proactive services for end customers. This is where our platform comes in: we unify and integrate OEMs, dealers, and machines, leveraging data to ensure global parts availability and local service fulfillment. 💡 With ongoing globalization, technician shortages, and increasingly complex machinery, ensuring uptime has never been more challenging. However, we now have unprecedented technology at our disposal. Challenges bring opportunities—let's seize them and keep the machinery world moving! 🚀 Thanks a lot for the great time in Boppard and the warm welcome Markus Creutzburg, Denis Krueger, Dietmar Metz and Michael Gruenewald.

📢𝐍𝐞𝐰 𝐁𝐥𝐨𝐠 𝐀𝐫𝐭𝐢𝐜𝐥𝐞 𝐢𝐬 𝐋𝐢𝐯𝐞: 𝐒𝐩𝐚𝐫𝐞 𝐏𝐚𝐫𝐭𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐄𝐱𝐩𝐥𝐚𝐢𝐧𝐞𝐝📢 Spare parts management is more than just a back-end OEM priority; it has significant real-world implications. In any industry relying on heavy machinery, the stakes are high. When equipment malfunctions, quick rectification is crucial to avoid astronomical losses. 📉 With proper preparation and proactive spare parts planning, these losses can be avoided. In this article, we cover: 🛠️ The importance of spare parts management 🎯The consequences of poor management and the benefits of getting it right 🏋️ Challenges faced by OEMs and their dealers 💡5 tips for optimizing spare parts management By leveraging predictive insights, enabling IoT-equipped machines, and using advanced systems like ClearOps, downtime can be significantly reduced. ⬇️ Check the link to the article in the first comment! Enjoy your reading and let us know if you find it useful. ✨ #SparePartsManagement #ClearBlog #MachineDowntime #IoT #PredictiveAnalytics

𝐀𝐭 𝐂𝐥𝐞𝐚𝐫𝐎𝐩𝐬, 1+1=3.💡 No, this isn't some creative accounting for our CFO ( Dennis Koerner would not be amused). 📈 1+1=3 symbolizes the power of our new product we‘re launching this week: the ClearOps Service Cloud. 🚀 This launch is a major milestone for us. Until now, we offered an enterprise product that connects manufacturers with dealers to ensure global part availability throughout the service supply chain. ⛓️💥 Now, we enhance this supply chain platform with a product that empowers dealers to proactively execute services locally, enabling them to repair more machines in less time. 🆙 This synergy of global part availability and local service enablement is the key to maximizing machine uptime. (1+1=3) Our new product digitizes the entire dealer repair workflow—from request handling and resource planning to technician scheduling, service execution, and analytics. 🔄 And even more: The system is enriched with vital information from the manufacturer like IoT data, service profiles and machine manuals - to truly explore untapped predictive maintenance potentials. 📊 What makes the ClearOps Service Cloud truly transformative? 1. **Digital Transformation**: Many dealer processes are still largely analog and manual. In an era of technician shortages, generational shifts, and ever-more demanding customers, our solution leads the way in transitioning the industry from reactive to proactive. 🛠️ 2. **end-to-end service approach**: It’s the only end-to-end service execution suite that enables dealers to access data from all their OEMs and vice versa, fostering unprecedented collaboration to ensure uptime for machine owners. 💫 3. **Company Evolution**: This launch is a game-changer for us. While we’ve historically focused on enterprise SaaS, this product combines our expertise with a dynamic fast-paced B2B SaaS approach, opening up new opportunities for innovation and growth. 🦄 The impact of our platform grows with each new manufacturer and dealer that joins us. And this is just half the way on our journey from a software to a platform to a data company… 💡 A huge thank you to Elena, Evgeny, AbdulRahman, Nickolay, Natalie, Olga, Dennis, Max, Tobias and Louis. Very proud of your progress and keep pushing! Let’s continue to keep the world of machinery moving and transform service supply chains together. Here’s to our next big leap! 🚀

✨𝐌𝐞𝐞𝐭 𝐍𝐢𝐤𝐨𝐥𝐚𝐢✨ We are happy to spotlight one of our brightest stars at ClearOps! Today, we present Nikolai, our Head of IT Development. Nikolai has been with us since the very beginning, and his enthusiasm, expertise, and positivity continue to inspire us daily. 🔎Who is Nikolai? Nikolai is our IT Development maestro at ClearOps with 17 years of extensive experience in the tech world. Starting as a Web Developer in 2007, he's climbed the ranks to become our Head of Development. Nikolai has a knack for turning complex monolithic applications into efficient microservices and excels at optimizing IT costs. At ClearOps, he leads a talented team of developers, enhances CI/CD processes, and ensures our IT infrastructure runs smoothly. His deep knowledge of Java, Kotlin, and various databases, coupled with his strategic mindset, makes him an invaluable asset to our team, keeping ClearOps at the cutting edge of technology! 🎯Why am I at ClearOps? First and foremost, it's the people here that make every day worthwhile. The team at ClearOps isn’t just a group of colleagues; they’re innovators, problem-solvers and passionate individuals. Challenges? Absolutely! They come in all shapes and sizes here, and each one pushes me to stretch my limits, think outside the box, and grow both personally and professionally. And then there’s the impact of what we do. I genuinely believe that our products are not just part of the industry but are pivotal in reshaping the world of machinery and supply chain. 🌎Join Us on Our Journey! At ClearOps, we’re always on the lookout for passionate and talented individuals to join our team. If you’re ready to be a part of something amazing, check out our current openings and feel free to apply! 🚀 #MeetTheTeam #ClearOperator #MeetNikolai #JoinOurJourney

𝐂𝐥𝐞𝐚𝐫𝐎𝐩𝐬 𝐌𝐚𝐤𝐢𝐧𝐠 𝐖𝐚𝐯𝐞𝐬 𝐚𝐭 𝐇𝐢𝐥𝐥𝐡𝐞𝐚𝐝 𝟐𝟎𝟐𝟒 🚜 I had the opportunity to join Hillhead 2024 last week, and it was nothing short of spectacular. The drive to it through beautiful countryside, green hills, stone walls, not forgetting the sheep-induced traffic jams, was a precursor to just that—good times. 🌳🐑 Our customer, Terex, came through with flying colors—just pure innovation and strength. Kudos to the Terex team for an outstanding presence! 🌟🏗️ The event has showcased not only remarkable exhibits but also ongoing challenges in the industry. 🚀 The real highlight? Meaningful conversations across sectors with industry experts. This kind of dialogue was instrumental in gaining valuable feedback on current projects at ClearOps and letting new ideas flourish for further development. 💬🤝 This feedback is critical in aligning our product roadmap to meet the actual needs of our customers. An open and honest dialogue and seeking feedback matter much more than a sales pitch. It's about understanding the pain points and evaluating solution effectiveness in developing world-class products. We look forward to further dialogues and integrating these insights into ongoing projects. 📈✨ Thanks, Hillhead, for the enriching experience! Looking forward to leveraging these new connections and pushing our innovations forward. 🚀 Terex Corporation; Hillhead - International quarrying, construction + recycling show; Powerscreen #Hillhead2024 #ClearOps #Innovation #Networking #IndustryInsights #CustomerFeedback #ProductDevelopment #IndustryChallenges #NewConnections

💡𝐎𝐮𝐫 𝐍𝐞𝐰 𝐁𝐥𝐨𝐠 𝐀𝐫𝐭𝐢𝐜𝐥𝐞 𝐢𝐬 𝐋𝐢𝐯𝐞 𝐍𝐨𝐰💡 In our latest ClearBlog post, we delve into the pressing issue of technician shortages, a significant challenge impacting dealers and OEMs worldwide. 👨🔧 We'll explore the problem in depth, analyze the factors contributing to this shortfall, and offer practical tips on how to address it. 🔎Here's a sneak peek at what you'll discover: - The current situation and its evolution - Multifactorial causes behind the shortage - Strategies to overcome the challenge - Future outlook for the industry By adapting to societal changes and embracing technological advancements, dealers can transform potential threats into opportunities, gaining sustainable competitive advantages. 🌐 Field management softwares, like the one offered by ClearOps, can free technicians from administrative burdens while seamlessly integrating with existing OEM systems. This integration enhances connectivity and data management, reinforcing the strength of OEMs, dealers, and the entire supply chain. ⛓️ Don't miss out on this insightful read that could reshape your approach to managing technician shortages and optimizing your repair operations. Read the full article on ClearBlog now! Link in the comments ⤵️ #TechnicianShortage #ClearBlog #FieldServiceManagement #EmbracingTechnology

🚀𝐍𝐞𝐰 𝐉𝐨𝐢𝐧𝐞𝐫𝐬 𝐉𝐮𝐧𝐞🚀 The surprises aren't over yet this month: two more exceptional players have joined our team. Please give a warm welcome to Pedro and Viktor! 💡 Pedro comes from Portugal with a robust background in software development and a passion for delivering outstanding customer service. We can’t wait to see the magical engineering he'll bring to our customer support side. 🐼 Fun fact: Pedro has always loved pandas and believes they are his spirit animal! ⚙️ Viktor brings a decade of experience in various projects and is now focused on data engineering. His mission at ClearOps will be to enhance our products’ functionalities, making them even more extraordinary. 🏍️ Fun fact: As a motorcycle enthusiast, Viktor once embarked on a 3500 km journey without any special preparation, riding through nonstop rain. Exactly the kind of bold-hearted spirit we admire! #CustomerSupport #BackendDeveloper #ClearOperators #ClearOps #NewHires

⚒️ 𝐑𝐞𝐩𝐚𝐢𝐫 𝐦𝐨𝐫𝐞 𝐦𝐚𝐜𝐡𝐢𝐧𝐞𝐬 𝐦𝐨𝐫𝐞 𝐩𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐢𝐧 𝐥𝐞𝐬𝐬 𝐭𝐢𝐦𝐞 ⚒️ Last week, we had an amazing time at the ISLA Service Leaders Summit in Vienna! Over 55 manufacturers came together to discuss the future of aftersales and what it takes to meet modern customer demands, like ensuring seamless uptime for their machines. 🌎 The hot topics of this year’s event were technician scarcity and proactive servicing. We delved into how to tackle these challenges with more efficient processes, software solutions, and data utilization to fix more machines in less time. ⚒️ Here's an exciting spoiler: next week, we're launching a new product designed to address these exact issues. Stay tuned! 💡 A huge thanks to Oliver and Ulf for hosting such a fantastic event, and to all the speakers and attendees for their valuable insights and discussions. We can't wait for next year's summit in Düsseldorf!