Scratchful Casino Review: Is Scratchful Casino Legit?

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After creating my Scratchful account, I was immediately required to confirm my email. I complied, and the social casino gave me 7,500 Gold Coins and 2.5 Sweepstakes Coins. It was all free — I didn’t have to make any payment. I also didn’t enter any Scratchful no deposit bonus codes to qualify.

Interestingly, the reward didn’t end there. There’s also the Scratchful login reward of 1,500 GC and 0.20 SC. You can claim it right after signing up and every 24 hours afterward. So, in total, I received 9,000 Gold Coins and 2.70 Sweepstakes Coins.

It’s evident that the new player bonuses on the Scratchful website deliver far more GC than SC. Nevertheless, from my experience, it’s standard among sweepstakes casinos in the United States. Specifically, the welcome bonus is similar to what I got from McLuck, one of the Scratchful sister sites.

First purchase bonus option

There’s an alternative 150% extra coins first purchase bonus at Scratchful. If you choose the $9.99 package, you’ll get 50,000 GC plus a free bonus of 25 GC. However, note that purchases are entirely optional at sweepstakes casinos like Scratchful as you’ll always get free coins for more gameplay.

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Scratchful takes on minimalist red, blue, and white colors, and the pages don’t appear cluttered. Conversely, all features, and game icons are well-arranged with sufficient spacing between them. Important elements like the Scratchful register and login buttons are bold enough, so you don’t miss them. I particularly commend how different titles are grouped in separate categories on the homepage, such that you can find your preferred games right after logging in.

Additionally, during my review, I noticed that the site is fast. You can switch from one category to another without your browser reloading, as it takes only split seconds. Furthermore, the hamburger menu makes navigating all key sections easy, from games to bonuses, profiles, customer support, and promotions. Navigation is generally a walk in the park.

However, I noticed a variance regarding Scratchful’s usability compared to other sweepstakes casinos I’ve used. The platform displays your SC and GC balance at the top right, but you can’t switch between one mode and the other. There’s no toggle or tab to change.

Instead, you must select whether you want to use Gold Coins or Sweepstakes Coins each time you launch a game. Is it a drawback? I don’t count it as such. If anything, I believe it helps players stay more conscious of what coin they’re using for every gaming session.

Do you own an Android smartphone? If yes, you can easily download Scratchful mobile app from Google Play Store. But if you’re an iPhone user, the social casino doesn’t have an iOS app. You’ll have to settle with the mobile site.

I own Android and iOS smartphones, so I tested Scratchful’s mobile compatibility via the app and site. The results were impressive for both platforms, but I appreciate the mobile site more. In my opinion, Scratchful Casino was primarily designed with mobile players in mind.

The bottom menu is the primary feature that makes the mobile site stand out, as it displays the Get Coins, Redeem, Slots, and Scratch-Off buttons. If you complete the Scratchful Sign Up procedure and login, you’ll recognize those as the sections you’ll frequent the most.

On the app, there’s also a bottom menu, but it only features the Promotions, Get Coins, and Scratch-Off options. Nevertheless, I commend the mobile app for its lightweight and broad compatibility. For emphasis, the app is only 34 MB and supports Android 5.0 and later versions. Most other sweepstakes casino apps I’ve installed were much larger.

Scratchful mobile casino

Play at Scratchful for a chance to win the jackpot

While payments at sweepstakes casinos are 100% optional, you must look at the supported options if you consider purchases and redemptions. My Scratchful ratings are high in this aspect, and I’ll explain why.

Purchases

When I attempted to purchase a GC package, these were the payment methods I came across:

• Google Pay
• Apple Pay
• Visa
• MasterCard

Support for mobile payment services like Google Pay and Apple Pay corroborates my point that Scratchful was primarily designed for smartphones. Plus, if you prefer traditional options, there are bank cards. Based on my tests, you'll receive the Gold Coins instantly whenever you purchase a package at Scratchful sweepstakes casino.

Redemptions

Switching to redeeming sweepstakes prizes, you’ll find fewer payment options to pick at Scratchful casino. The site only supports gift cards and cash prizes. Nevertheless, given their characteristics, I still find the redemption methods at Scratchful reliable and friendly. I’ve summarized them in the table below:

The respective 10 and 50 SC minimum at Scratchful is among the lowest at any US sweepstakes casino I've played at. However, there are certain requirements you must meet before receiving your prize.

First, you have to verify your ID, and second, you need to play with your Sweepstakes Coins at least once. I had zero issues meeting the requirements. The 1x playthrough is low, and the Scratchful secure identity check service made verification seamless.

Customer service is one of the few areas where I was unimpressed with Scratchful Casino. Why? Live chat is only available for players who have completed at least one purchase. Before buying a non-mandatory coin package, whenever I had a question or required a resolution to an issue, the only option was to drop a message using the support ticket.

While the online chat limitation is a drawback, many Scratchful reviews from existing users commend the support agents. From my first-hand experience, I can confirm that they’re available 24/7, and queries you send via support ticket get replies within 20 to 30 minutes through an email. It’ll only take longer during the night or early hours.

Furthermore, Scratchful offers 24/7 phone support, but it’s limited to payments. So, you’ll appreciate the option if your queries revolve around purchasing Gold Coins or redeeming Sweepstakes Coins at the US social casino.

It’s worth mentioning that Scratchful provides a detailed help center with topics covering:

• Live casino
• Account
• Purchases
• Verification
• Technical concerns
• Social gaming
• Promotions

Such an extensive help resource is valuable, and I regularly consult it for common questions and inquiries.

Customer Service
Available Languages:	English
Email:	[email protected]
Telephone:	+1 (424) 842-4652

Scratchful’s operator, B2Services OÜ, isn’t a new name in the US sweepstakes niche. From my research, I uncovered that B2Services OÜ is also behind other popular social casinos like McLuck. The brand sticks to US sweepstakes gaming rules for all its sites, ensuring its legality and legitimacy.

However, during my Scratchful review, I found that the platform is unavailable in some states. These include:

• Alabama
• Georgia
• Idaho
• Kentucky
• Michigan
• Nevada
• Washington

If you reside in any of the above locations, I recommend signing up with an alternative social casino. I’m in Dallas, Texas, so I can use the platform with zero worries. Regarding security, Scratchful employs industry-standard SSL encryption to protect players’ data. So, you can play your favorite social casino games with the assurance that your data won’t get into third-party hands.

As a Scratchful player in the United States, there are several additional bonuses to get Gold Coins and Sweepstakes Coins. Most are provider-specific offers that reward you for playing particular games. Here are examples:

• Weekly Race by Habanero with a progressive jackpot and a top prize of 2 million GC and 1,000 SC
• Jackpot Play by Pragmatic Play with four jackpots to be won
• Big Prizes by Pragmatic Pay with daily prize drops and weekly tournaments worth 300 million GC and 150,000 SC

I also came across Scratchful native bonuses, and the two most impressive are the JACKPOT and referral bonuses. Here’s what to expect from them:

• The JACKPOT lets you win up to 200 million GC and 100,000 SC from playing eligible games
• The referral bonus gives you 100,000 GC and 50 SC when you bring a friend, and they make purchases

No VIP rewards to claim

If you’re anticipating a loyalty program, Scratchful doesn’t feature one. This was one of the prevalent drawbacks I noted from Scratchful sweeps reviews by existing players on the platform. Nevertheless, the social casino has a VIP purchase offer.

You can get 200,000 Gold Coins with free 100 Sweepstakes Coins as a bonus when you buy the $74.99 package. There’s no requirement for a Scratchful promo code to qualify. However, to reiterate, purchases are entirely optional.