Betcoin Casino Review: How legit and safe is it for US players?

The only place to start this review is by telling you about the great welcome offer that’s available to you as a new player on this platform. When you first sign up, you can claim 2,000 Gold Coins and 2 PBR Sweeps Coins (SC) free with no deposit.

You can use your Gold Coins to play social poker or casino-style games for fun and in tournaments against other players. With your PBR SC, you have the chance to redeem real prizes with your PBR SC winnings, as I’ll explain in more detail later on.

Social Casino Bonus

2000 Gold Coins & 2 PBR Sweeps Coins

Welcome Bonus

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Promotion

Buy Betcoin Social Gold Coins

Betcoin Social Gold Coins

G

$10 = 1,000 GC

+ 9 Free Sweeps Coins

Betcoin Social Gold Coins

G

$25 = 25,000 GC

+ 25 Free Sweeps Coins

Betcoin Social Gold Coins

G

$30 = 30,000 GC

Betcoin Social Gold Coins

G

$50 = 50,000 GC

+ 51 Free Sweeps Coins

To be honest, this is the first sweepstakes casino website in a while that has literally blown me away. At first, the dark background with white and red branding seems pretty simple, but the site is packed with cool little details.

For example, by using the headphones icon on the right of your screen, you can open the community chat. Moreover, switching between the sweepstakes casino and social poker platforms is easy.

If you click on the “Betcoin Bants” feature you will be taken to the latest comedy shorts on their YouTube channels. This is a nice little extra and is definitely not something that I’ve seen elsewhere at a social casino online in the US.

This brings me to the first very minor setback of the review, as there isn’t (yet) an official app that you can download to your iOS or Android device. I wouldn’t let this worry you too much, however, as you can still get full access and a first-class experience via the mobile-optimized website.

To access the mobile platform, you need to load the website in your mobile browser and log in. The social poker room works perfectly fine on the small screen and most of the casino-style slots use Betsoft software, which is built for mobile gameplay.

Overall, everything is fine with the Betcoin experience when you play on your smartphone or tablet. In some cases, especially with video slots, the mobile website is actually the better option if you ask me.

Play Betcoin Social on your mobile

Daily promos at Betcoin Social

I should start this section off by stressing the point that no purchase is required to play at Betcoin Sweeps. That being said, I found that the whole experience was boosted tenfold when I made a purchase.

When you buy Gold Coins (GC) some special packs come with free PBR SC as a bonus. You can make instant transactions using any of the following payment options:

• Credit/debit cards
• Online wallets
• Bank transfer
• Crypto

Prize redemptions with PBR SC

To be able to redeem your PBR Sweeps Coin winnings for real money prizes you need to have at least 100 redeemable PBR SC in your balance. To make them redeemable, they must be played through at least once on any game of your choice.

You can redeem your prizes as cryptocurrency or gift cards, with 1 PBR SC getting you 1 USD. The first time that you make a redemption request, you will need to verify your account and upload your photo ID.

Crypto prizes should take around 24 hours to process once you are verified, but non-crypto prizes can take up to 10 days. If your prize is greater than $10,000 in value, you may need to wait an additional seven days on top of the regular processing times.

+ 6

The customer service at Betcoin is probably among the best that I have experienced at an online social casino. When you open the Live Chat button, you are given two choices:

• Talk to a human
• Create a support ticket

I have tested both options a few times, and I recommend going for the “Talk to a Human” option first. When you select this option, the chatbot will take a few personal details and put you through to a human customer service agent as soon as someone is available.

If you opt to create a support ticket, you just need to leave your email address, then create a subject line and type out a description of your inquiry. What makes this service handy is that you can attach up to five files, which you can’t do in the live chat.

Support Center

Before you reach out to the customer service team, I would give the support center a try. Here you can type keywords for your issue into the search bar and it will give you results from the FAQs, Terms of Service, Sweepstakes Rules, and other key documents.

Social media

To back up the customer service, I also found that Betcoin is very active on these social media platforms:

• X/Twitter
• Facebook
• Instagram
• TikTok
• YouTube

Customer Service
Available Languages:	English, Spanish, German, French, Italian, Russian, Polish, Portuguese, Japanese, Hindi, Turkish, Indonesian
Email:	[email protected]

Betcoin is a social casino and not a gambling site, meaning that it doesn’t need to be licensed per se. Instead, it must work within the parameters of US federal and state sweepstakes and social gaming laws.

In the Terms of Service, Privacy Policy, and Sweepstakes Rules, I found all of the necessary documentation to confirm that the site is legit. Moreover, there are enough encryption and security features to keep you safe - there’s no Betcoin scam going on here.

Restricted states/provinces

To legally be able to create a Betcoin login, you must be aged over 18 and a resident in the US or Canada, besides the following locations:

• Idaho
• Washington
• Quebec (Canada)

There isn’t a VIP or loyalty program that rewards you based on your gameplay and GC purchases. Instead, this platform is a lot more focused on tournaments and competition.

If you enter and win tournaments on the site, you can win virtual rewards, which include free Gold Coins and/or PBR SC. Speaking of PBR SC, you can also collect them through the following promotions:

• Surprise Boxes - Just sign into your account at least once every 24 hours to claim a random Surprise Box reward. Hint: Surprise Boxes can be available more than once a day, so check into Betcoin often.
• Purchase promotions - You can get free PBR SC as a bonus when you buy special packs of GC.
• Leaderboard prizes - As well as by winning tournaments and competitions, you can also win free PBR SC by climbing up the all-time leaderboard for the sweepstakes casino and social poker.
• Social media giveaways - it’s always worth keeping your eyes on Betcoin’s social media feeds and your email inbox for giveaways and promotions that you can enter.
• Alternative method of entry - Send a handwritten request to Betcoin by post following their Sweeps Rules to receive free PBR SC.