Whiteout Survival 4+

Great game

I have two players… one that I pay to play big and one to grow without pay… you do not need to pay to play. That’s one of my favorite things about the game. A lot depends on your states set up and the people playing in each server. I would highly recommend this game to anyone. I got my husband hooked. Yes, levels begin to take more time but every person goes through it and it’s easy to collect things without spending a dime. If you play you should definitely be in discord for tips. I never had discord before this game but the complexity makes it a must. The characters are fun and the play is very customizable. It’s not an idle game… if you have 5 minutes to spare in a day to play it might not be for you. It’s as addictive as WOW so be prepared. Also, it’s pretty. I’ve been playing since October 2023 and I haven’t stopped and don’t plan to any day soon.

Side note - it has been a bit glitchy the past two days, not sure if that’s due to a new upgrade.

Seemed like a fun game but it’s PTP and very poor support

If you ever need in game support don’t think there is any. You will get an automated reply and takes 2-3 days to get the initial reply. After they ask you what’s wrong it will take another 1-2 days for that reply and then they will ask you for more screen shots of the issue and make you wait another 1-2days I’m guessing. I’ve been waiting for a reply now for 7 days and still haven’t got a reply back after I sent more screenshots. I purchased items from a pack where you can select the bundle and I accidentally selected the wrong pack with half the items not usable because I already surpassed that level. The items purchased was also for an week long event to raise my rank up. But now it’s too late. The game it self was fun at first but after 3-4day of growing your city and troops you will realize this is a PTP game. The people who spend a lot will get ranked in the server events and get everything. And with out spending and speed ups you will eventually start seeing 1,2 weeks in constructing a building. And to construct you furnace to a higher level you have to level other buildings which will take 1 week long eventually. By then it will get boring and most people other the the PTP will quit.

Developer Response ,

Dear Chief, we are sorry for the inconvenience. You may reach out to our Discord (@Whiteout Survival) Moderators with more details of the query regarding problems with customer support so that we can service you better. Thank you for your understanding and support.

WOS fraud charges - Warning -Is this happening to others

I do enjoy the game but… I got possible fraud alert from my financial institution…. I have no idea how WOS did this…. They charged my in game purchases to three separate financial institutions…. My iPhone and apple charges set up for PayPal (which is a pass thru and goes to my USAA checking acct/debt card) this is ok but how did the charge my USAA credit card and my Ameris Bank checking/debit card. WOS does not respond to my messages. And they won’t unlock my acct until I buy some more in game packs (this would mean re-linking to a financial institution). I have the 2 other financial institution acct listed in my iPhone but not directly attached to WOS those 2 accounts were the ones that were also charged. Did they put a Trojan horse and somehow get into my iPhone and get the other 2 accounts? I called Apple and all they see each just the WOS to PayPal and no other charges? I am always so careful and I am hoping the financial institutions will refund the charges. I will now have to close these accounts and set up new ones. I have so much of my life set up on autopay that everything will get messed up… pay check, insurance payments, rent, etc. Anyone having problems - Everyone pease check all of you financial accounts.

Developer Response ,

Dear Chief, we are very sorry for the inconvenience! Would you mind messaging us in-game (Avatar > Settings > Contact Us) with a bit more details? We can assure you that our agents will be happy to assist you! Thank you for your support!